Sunseeker Starts Resuming Operations, Extends Warranty
Leading British motor yacht builder Sunseeker resumes operations on England’s south coast as it catches up with an order backlog.
Sunseeker International has begun implementing a phased return to work for all its employees that will allow the British builder to move to full production over the coming few weeks. A ‘catch-up plan’ will attempt to reduce the backlog, with Sunseeker stating that ‘owners are keen to take delivery of boats previously ordered so they can use them this season’.
All Warranty and Parts functions will be fully operational during June, ensuring that customers receive the service they require as they return to using their boats. In support of their inability to use their boat over recent weeks, Sunseeker is offering an extended two-month factory warranty for any boat in warranty as of 23 March 2020 – an industry first.
Andrea Frabetti, CEO of Sunseeker, said: “We are excited to be getting back to work and I’d like to personally thank our clients, employees and suppliers for their patience during this enforced period of shutdown.
“Our goal now is to achieve safe efficient production over the coming weeks so we can deliver boats to our customers who are keen to get afloat this summer. In parallel, our new model development programme continues at a pace so we can offer the very latest range, which is on course to double in size by 2022.
“We are fortunate to be able to return to work, to do what we love and deliver on the passion we all have for this industry. Now, more than ever, the country needs us to do what we do best, which will help deliver exports and support the economy. As a proud UK manufacturer, we are eager to play our own small part in returning it to prosperity.”
As employees return to work, Sunseeker has issued guidance on how to use personal protective equipment (PPE), while factories have been laid out with one-way systems and wide thoroughfares to enable social distancing.
Additional hygiene and cleaning stations have been introduced companywide to allow equipment and tools to be methodically cleaned, while boats are sanitised thoroughly at every stage of production and then ‘deep-cleaned’ again prior to hand-over.
‘A great deal of work has been taking place to ensure the safety of employees, suppliers, visitors and finished boats,’ read a statement from Sunseeker. ‘Working in close cooperation with all departments, Sunseeker’s in-house Health & Safety team has defined strict protocols, working practices and guidelines for all employees to support the very safest environment, wherever they work within the business.’