Meet Connie, Robot Concierge at Hilton
He’s friendly, he’s tiny and he’s not a “he” at all. Powered by IBM Watson, this pilot program is sign of things to come…
Luxury Lifestyle in the Palm of Your Hand…
Quintessentially Members can now make requests to their Lifestyle Manager directly through the app and indulge in their luxury lifestyle on the go.
Hire a ‘social media wedding concierge ‘ for $3000
W Hotels has announced a “Social Media Wedding Concierge,” which costs $3,000 and available at four New York locations.
Hotel Indigo launches virtual concierge service
Hotel Indigo has launched a new guest service, “Neighborhood Guide,” an interactive touch screen that is installed in hotel lobbies across the system.
Four Seasons uses Pinterest to help guests plan trips
Four Seasons just launched their Pin.Pack.Go concept – a pretty cool concept from the luxury brand that gives future Four Seasons guests some insider information from hotel and city experts.
JetBlue debuts door-to-door luggage delivery service
US-based carrier JetBlue has launched a baggage delivery service that will allow flyers to bypass the carrousel and proceed directly home or to their resort holiday.