It might be a preposterous idea to suggest walking on water but nothing is out of the question for the Hilton Group. Unfortunately, technology still isn’t advanced enough for us to cross the Pacific Ocean by foot, but Hilton proposes an alternative: overwater bungalows. Come March 2017, the Hilton Bora Bora Nui Resort & Spa will be reborn as Conrad Bora Bora Nui, having undergone a multimillion-dollar facelift. The new hotel in question will feature 29 tropical garden and beach villas and 86 overwater bungalows with special two-storey presidential suites. Ever fancied living right in the middle of the Pacific Ocean? Hilton has granted your wishes.
One can expect sheer luxe relaxation in this resort, with a full service spa of eight treatment rooms, one al fresco deck, a mini-gold course, fitness center, specialty restaurants and deck overlooking the lago. It’s the panacea to help you escape the daily grind of life. In fact, the nearby private islet of Motu Tapu is even available for private events.
Conrad Bora Bora Nui will open March 2017.
This story is also available in Bahasa Indonesia. Read it here: Conrad Bora Bora Nui Membuka Villa Terapung
A new report reveals Hilton and Marriott to be the top hotels in terms of rewarding guests for their loyalty. Looking through the responses of nearly 3,100 consumers in the US, the Hilton HHonors and Marriott Rewards program tied for first with an overall satisfaction score of 741, out of a maximum 1,000. These were improvements to the brands’ score compared to the previous year, and it also marks the second year that Hilton HHonors has taken the top rank in the report from the market research group J.D. Power.
The report measures customer satisfaction based on six factors: account maintenance and management; ease of redeeming points; ease of earning points; variety of benefits; reward program terms; and customer satisfaction. The overall satisfaction with hotel loyalty programs also spiked across the board, improving from 701 in 2015 to 711 this year.
“At Hilton, customer experience is at the heart of everything we do. Our team members around the world are passionate about delivering impeccable, personalized service to our guests and that is why it’s an honor to once again be recognized by J.D. Power,” said Mark Weinstein, senior vice president and global head of Loyalty & Partnerships, Hilton Worldwide, in an article by BusinessWire.
These are the top hotel rewards programs as ranked by J.D. Power:
1. Hilton HHonors
2. Marriott Rewards
3. IHG Rewards
4. La Quinta Returns
5. Best Western Rewards
6. Choice Privileges
7. Omni Hotel Select Guest
8. Club Carlson
9. Hyatt Gold Passport
10. Fairmont President’s Club
Starwood’s Preferred Guest program has topped a list of the ‘best value’ reward programs from US website NextAdvisor.
Preferred Guest, a loyalty program which rewards hotel guests for their stays in Starwood-operated brands such as W Hotels, Sheraton, Westin, Le Meridien and St Regis, offered a worth of $0.021 per point when redeemed for a hotel stay.
It isvconsiderably higher than competing programs such as Marriott Rewards and Hilton HHonors, whose points were worth $0.008 and $0.005 respectively.
Marriott has won two major awards at the Frequent Traveler Awards, held April 28 in New York.
The chain’s Marriott Rewards scheme picked up the award for Hotel Program of the Year in both the Americas and Europe and Africa, although Priority Club by rival chain InterContinental took the Program of the Year in Middle East and Asia/Oceania.
Air Canada’s Aeroplan, Lufthansa’s Miles & More and Emirates’ Skywards were the big winners in the airline Program of the Year category, taking the Americas, Europe and Africa and Middle East and Asia/Oceania respectively.
International hotel chain Carlson is to relaunch its loyalty club with new rewards and perks for guests.
The firm announced February 14 that Club Carlson will replace its old Goldpoints Plus program from March 31 as it aims to compete with similar programs such as InterContinental’s Priority Club and Hilton’s HHonors.
Members will be able to redeem their points at an expanded number of Carlson properties, which includes Radisson, Country Inns & Suites and Park Inn hotels, as well as 80 Club Med resorts for members that join in the US and Canada and Carlson Wagonlit vacations for US members.
Independent hotel loyalty program Voilà announced that it has landed in the US January 11, setting the scene for increased competition in a new market that allows guests to earn points for staying in non-chain hotels.
Voilà, which allows consumers to earn loyalty points at some 250 independent four and five star hotels in Europe, the Middle East and Asia, debuted its program at two hotels in New York, The Court and The Tuscany.
Guests staying at either of the mid-market hotels, which do not belong to any of the major chains, will be able to earn points to redeem at one of Voilà’s other hotels worldwide, in much the same way that guests can earn free nights using programs such as Hilton HHonors or InterContinental’s Priority Club.
Luxury hotel chain Ritz-Carlton introduced its new loyalty program September 15, revealing some of the high-end names it has partnered with.
Ritz-Carlton Rewards goes “far beyond providing complimentary stays and airline flights,” offering a broad selection of unique travel experiences.
Fashion names already confirmed for the program include clothing brand Vera Wang and retailer Neiman Marcus.