Tag Archives: Air France

World’s Best Loyalty Reward Programs 2016

Frequent fliers have spoken and voted Marriott, Southwest and Air France/KLM among the best travel brands for their loyalty programs at this year’s edition of the Freddie Awards. On the elite rewards program front, Hyatt dominated, along with American Airlines and El Al.

Winners of the awards were announced out of Las Vegas Thursday and are based on the results of three million ballots that are cast annually.

For the 26th edition, Air France/KLM and Le Club Accorhotels emerged as the big winners, taking home five Freddie Awards each for Europe and Africa.

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Awards are divided by regions – Americas; Europe and Africa; and Middle East, Asia and Oceania.

This year, Southwest broke American Airlines’ four-year winning streak, taking the award for Program of the Year for the Americas.

Marriott took the title of loyalty program of the year for the ninth consecutive year.

The awards are named after Sir Freddie Laker, who was knighted by Queen Elizabeth II in 1978 for his contribution to commercial aviation and the British economy.

Laker’s long list of accomplishments includes the founding of Britain’s first all-jet air carrier Laker Airways Ltd. in 1966, which eventually became the largest individually and privately owned airline in the world.

He is also credited with founding the world’s first no-frills transatlantic service dubbed “Skytrain,” which flew between London and New York in the late 1970s.

Here is the full list of winners:

AMERICAS

Airlines

Program of the Year: Southwest Airlines – Rapid Rewards

Best Elite Program: American Airlines – AAdvantage

Best Promotion: Avianca – LifeMiles

Best Customer Service: Southwest Airlines – Rapid Rewards

Best Redemption Ability: Avianca – LifeMiles

210 AWARD: Avianca – LifeMiles

Hotels

Program of the Year: Marriott Hotels – Marriott Rewards

Best Elite Program: Hyatt – Gold Passport

Best Promotion: MGM – M life

Best Customer Service: Marriott Hotels – Marriott Rewards

Best Redemption Ability: Marriott Hotels – Marriott Rewards

210 AWARD: MGM – M life

EUROPE & AFRICA

Airlines

Program of the Year: Air France/KLM – Flying Blue

Best Elite Program: Lufthansa – Miles & More

Best Promotion: Air France/KLM – Flying Blue

Best Customer Service: Air France/KLM – Flying Blue

Best Redemption Ability: Air France/KLM – Flying Blue

210 AWARD (which honors an up-and-coming program among smaller operators): Norwegian Air – Norwegian Reward

Hotels

Program of the Year: Accor Hotels – Le Club Accorhotels

Best Elite Program: Starwood – Starwood Preferred Guest

Best Promotion: Accor Hotels – Le Club Accorhotels

Best Customer Service: Accor Hotels – Le Club Accorhotels

Best Redemption Ability: IHG – IHG Rewards Club

210 AWARD: IHG – IHG Rewards Club

MIDDLE EAST & OCEANIA

Airlines

Program of the Year: Virgin Australia – Velocity

Best Elite Program: El Al – Matmid Club

Best Promotion: El Al – Matmid Club

Best Customer Service: Virgin Australia – Velocity

Best Redemption Ability: Virgin Australia – Velocity

210 AWARD: Jet Airways – JetPrivilege

Hotel

Program of the Year: Accor Hotels – Le Club Accorhotels

Best Elite Program: Hyatt – Gold Passport

Best Promotion: Accor Hotels – Le Club Accorhotels

Best Customer Service: IHG – IHG Rewards Club

Best Redemption Ability: IHG – IHG Rewards Club

210 AWARD: ITC Hotels – Club ITC

Air France continues its revamp with fun in-flight video

Air France new in-flight safety demonstration video

French national carrier Air France has continued its revamp with the release of a fresh in-flight safety demonstration video, with a twist.

Following the launch of the new advertising film ‘France is in the air’, Air France has confirmed it will debut a new in-flight safety demonstration video across its flights from April.

AIR FRANCE ROLLS OUT PRIVATE JET SERVICE

The revised style of the video attempts to offer its customers a humorous take on its in-flight safety measures, with safety instructions narrated by an Air France hostess and played out by five female ‘passengers’, dressed in Air France colors.

Despite its light side, Air France confirmed the video meets regulatory requirements and has been designed in cooperation with the Air France flight safety division and the French Civil Aviation Authority.

The video now also features a section aimed at increasing awareness of the fire risk involved in transporting lithium batteries.

The video will be progressively integrated onto all long-haul and some medium-haul flights from next month.

Air France private jet line

Air France rolls out private jet service

Air France private jet line

Air France has teamed with the charter flight operator Wijet to offer a new service to clients flying in its top-of-the-range La Première class.

From the Paris-Charles de Gaulle airport or another location in Europe, passengers have the option of continuing their journey aboard a private jet.

Each  private jet has an intimate cabin furnished with just four roomy leather club chairs. Two of them can recline to 140° to allow passengers to fully relax during the flight.

Personal storage space, folding tables and spacious luggage ensure the utmost comfort level for high-end clients, who can enjoy alcoholic beverages, pastries or boxed lunches aboard the flight regardless of the time of day.

The private jets will serve 1,200 airports located within a range of two and a half hours from Paris, both in France and elsewhere in Europe.

Clients of the service are free to choose their own departure time and can take advantage of simplified pre-flight procedures.

There is no need to go through the check-in process, and boarding takes place as soon as the passengers arrive. Upon reaching their final destination, clients can step off the plane with their luggage without delays.

This new service is available starting at €2,400, including taxes and fees to reserve the entire jet for a round trip to or from Paris-Charles de Gaulle. The return flight must be made within two days after the outgoing trip.

Travelers can book their trip using the standard reservation methods or through the dedicated La Première customer hotline.

Air France luxury first class seat 2014

Air France, France is in the Air

A new “Air France, France is in the Air” exhibition just arrived in New York City and is open for free to the public beginning Thursday, June 26 through Saturday, June 28.

The exhibition is designed as a journey, providing consumers an opportunity to discover Air France’s new luxury French travel and lifestyle experiences.

The exhibit also aims to promote the airline’s newly revamped cabins including La Premiere, four suites that can be curtained off for privacy and feature lie-flat beds and extra storage.

The newest cabin rolls out on intercontinental flights beginning in September.

Air France luxury first class seat 2014

The carrier has also unveiled a new premium economy class cabin that features seats with 40% more space than regular economy class seating.

Aside from the Air France travel event, visitors to the expo at Center548 in Manhattan can also partake in free French lessons, wine tastings, and indulge in free Laduree macarons, champagne and ice cream.

SEE ALSO: AIR FRANCE UNVEILS LUXURY FIRST-CLASS SEAT

Air France luxury first class seat 2014

Air France unveils luxury first-class seat

Air France luxury first class seat 2014

 has unveiled its new first-class section in Shanghai, fuelling an international luxury-seating race to win over Asia’s rising number of high fliers

The airline’s “haute couture” suite will feature a seat that reclines into a bed stretching 2.01 metres long and 77 centimetres across (6 ft 7 ins and 30 inches) — one of the most spacious in the world.

A total of 76 of the seats will be fitted into the airline’s 19 Boeing 777-300 jets at a cost of 50 million euros, the company said as it showed off the new offering in an expenses-paid trip for journalists to China’s commercial hub.

Air travel in Asia is set to take off as growing middle classes take to the skies, prompting increasing competition for well-heeled passengers, and industry expert Didier Brechemier, of the Roland Berger Strategy consultancy, said that “first class is a tool in terms of image”.

The Residence living area Etihad A380

The launch came days after the Emirati airline Etihad revealed a first-class sofa that converts into a bed extending 2.04 metres long and 66 centimetres wide, which will go into Airbus A380 and Boeing 787 planes.

Singapore Airlines currently boasts the most spacious first-class seat, which it revealed in July last year at 2.08 metres by 90 centimetres.

Singapore Airlines First Class bed

First class occupies just a sliver of the air-travel market, with Air France’s 52,000 such customers a year representing an occupancy rate of 38%, 0.3% of total long-haul passengers and 1.8% of long-haul revenue, said Bruno Matheu, head of Air France’s passenger business.

But with return ticket prices averaging $12,500 across the company’s network the luxury seats are highly profitable and they “generate more revenue than if we filled that space with economy or business-class seats”.

Etihad first class meal

6 Airlines With Celebrity Chefs Onboard

Etihad Airway First Class Chef

If you’re getting ready for a long-haul flight to your vacation destination, you may not be looking forward to the on-board meal. Between soggy sandwiches and microwaved chicken cutlets, airplane food often leaves a lot to be desired. But there are exceptions: these airlines have called upon master chefs for in-flight cuisine that’s a cut above the rest.

Etihad Airways

The UAE airline took home the honors for “Best First Class Meals” in the 2013 Skytrax World Airline Awards. Over the past two years, Etihad has recruited chefs from the world’s top restaurants. On board for select international flights, master chefs offer gourmet fare rivaling that of fine dining restaurants.

Fresh and organic ingredients take center stage. The eggs and honey used in the kitchen, for example, come straight from an organic farm in Abu Dhabi.

Air France

For its business class, Air France calls upon a new master chef every eight months to create gourmet fare for its long-haul flights from Paris. Through October 2013, travelers can enjoy the cuisine of Michel Roth, chef at “L’Espadon,” the restaurant of the Ritz in Paris. In first class, the menus are created by Michelin-starred chefs including Joël Robuchon and Guy Martin.

Qatar Airways

Last year, Qatar Airways recruited a gourmet all-star team to create a transnational menu. Starred chefs Nobu Matsuhisa (Japan) and Tom Aikens (United Kingdom), as well as Lebanese chef Ramzi Choueiri and  Indian chef Vineet Bathia have created dishes inspired by their home countries.

The cuisine has been prepared with two particular challenges in mind: limited preparation methods available and the possibility of an altered sense of taste in high altitudes. This globe-trotting gastronomy can be found in first and business class on international flights.

Lufthansa

The German airline’s first class service also includes a high-end culinary experience. On long-haul flights from German cities, master chefs take turns offering well-crafted and creative menus. This summer, Joachim Wissler, who holds three Michelin stars and was voted “Chef of Chefs” by his German colleagues, offers among other delicacies a green pea mousse with mozzarella and tomato basil sauce.

Flights to Germany also feature the cuisine of gourmet chefs, chosen from the best restaurants in the countries of departure. Next October and November, for example, passengers will savor the creations of French chef Marc Haeberlin of L’Auberge de l’Ill in the Alsace region.

Singapore Airlines

For several years now, the Singaporean airline has relied on a panel of nine internationally renowned chefs for its in-flight meals. The dishes served in premium and business class were created by French chef George Blanc, whose restaurant in Vonnas holds three Michelin stars, Italian chef Carlo Craco (two Michelin stars) and Alfred Portale of New York.

Delta Air Lines

Delta recently announced that it was giving its in-flight menu a TV twist, by creating a competitive culinary show that will see four top US chefs — Hugh Acheson, Linton Hopkins, Kelly English, and George Mendes — go up against one another for the prize of developing the dish ideas for passengers.

Air France Bilum travel kit

Air France life jackets turned into travel kits

Air France Bilum travel kit

Since life jackets have an expiration date, French carrier Air France has decided to recycle its old ones into an exclusive collection of toiletry cases through a partnership with bilum, a company specialized in the transformation of used material.

The first 400 cases will be launched at noon, on Shopping.airfrance.com and Bilumstore.fr, at the price of €19 for the flat case and €24 for the tube toiletry case.

The collection will be available December 7. Bilum has been recycling unwanted material into bags and accessories since 2005.

airfrance iphone app

Air France KLM to offer in-flight wifi

airfrance iphone app

Starting in 2013 Air France- KLM plans to test, in partnership with Panasonic Avionics, a program that brings on-board connectivity to the airlines’ long-haul flights.

The experimental project will allow passengers to connect to the internet, send emails and SMS text messages, and, eventually, watch TV shows on their computer.
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qantas plane

Top airline wines found on board Qantas, ANA

qantas plane

Qantas has kept its reputation sky high in the annual competition to determine the best wines served aboard the world’s airlines.

The Cellars in the Sky Awards, organized by Business Traveller Magazine UK, were announced at the Grosvenor Hotel in London on Monday, with Qantas triumphing in no fewer than six categories. Delta, Jetstar, LAN, Qatar Airways, TAM, Emirates, Air France and Cathay Pacific also won awards.

Some 250 wines were entered by a total of 32 carriers, with the awards recognizing excellence in wines served in business and first class.
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Delta plane

Delta tops the world’s most admired airlines

Delta plane

Delta Air Lines has been voted the world’s most admired airline by Fortune magazine, managing to push Singapore Airlines into second place.

The award means that Delta came out top in a string of assessments including social responsibility and quality of product, as well as business-related criteria such as quality of management and global competitiveness.

Delta has moved steadily up the ranks over the past four years to reach top spot, which was awarded to Singapore Airlines last year — the airline’s boss Richard Anderson described the award as a “remarkable achievement” in a note to staff.
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The world’s best-dressed cabin crew

Qatar Airways has topped a list of “best-dressed” airlines conducted by airfare comparison site Skyscanner.

The airline’s “retro-look” uniforms won the votes of 33 percent of respondents to Skyscanner poll, which was timed to coincide with London Fashion Week last week.

Air France‘s uniforms, designed by Christian Lacroix, came second place with 17 percent, while British Airways came in third with 15 percent.
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Air France unveils new business class

Air France has unveiled its new business class cabin, saying that the new two-meter bed is one of the longest on the market.

The airline, which is investing some €110 million in its business class cabin, will offer the new seat on long-haul services from the end of this year.

The lie-flat seat bed uses a footrest to extend its length to over two meters in the bed position and is 61 centimeters wide.

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Delta’s New Heathrow Lounge

If you’re traveling from London’s Heathrow Airport aboard Delta Air Lines or one of its SkyTeam partners, you’ll soon be able to take advantage of this futuristic and luxurious new lounge.

The lounge is open to international first and business class passengers as well as SkyTeam Elite Plus passengers.

The two-level minimalist styled lounge features a spa, restaurant, wine bar, oxygen bar and entertainment hub.
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“Le Monde de Vendome” – The refined glitter of the Place Vendome

Place Vendôme is a jewelry case for all the jewels of the world.

What is more symbolic to a tourist in search of French expertise than this Parisian square, where high-end jewelry brands intermingle?

For travelers, we present Le monde de Vendôme (The World of Vendôme), a documentary film with the “actors” of Place Vendôme, that will be broadcasted on all AirFrance long-haul flights beginning the 1st of April 2009.

Here is, exclusively for LUXUO readers, the preview to this superb film:

[vimeo 3294946 468 350]
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World’s Ten Most Amazing Airport Lounges

Looking for the perfect way to relax or work before a flight? Here is a list of world’s top them most amazing airport lounges that not only offer comfortable seating and beverages but much more!

In today’s day and age, along with plasma screens and WI-FI connectivity, these lounges are offering amenities like full-fledged spas, private nap rooms, and meals catered by celebrity chefs.


1/ Air France l’Espace Premiere lounge, Paris
(Charles de Gaulle Airport, Terminal 2E)

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