A wealthy Chinese Maserati owner has hired four sledgehammer-wielding men to smash up his $420,000 supercar in protest at poor customer service, the Qingdao Morning Post reports.
The car owner, identified only by his surname Wang, had the group attack the Maserati Quattroporte at the opening of an auto show in the eastern city of Qingdao in Shandong province.
Video images showed the men going about their task with gusto, leaving the vehicle with a shattered windscreen and mirrors, the grille broken and dents to the bodywork. It was draped in a banner accusing the Italian manufacturer of poor decision-making.
Wang bought the luxury car in 2011 for 2.6 million yuan, the report said — around 100 times the average income of Chinese urban residents last year.
But problems first arose when he took it back to the dealer for an unspecified repair, with staff charging him for new spare parts despite using used ones. It later failed to fix a problem with a door and scratched the vehicle, he added.
“I hope foreign luxury car producers acknowledge clearly that Chinese consumers are entitled to get the service that is commensurate with the brand,” Wang said.
Maserati’s China arm said the company and its dealer in Qingdao had responded to the customer’s complaint and it regretted his decision.
“We deeply regret that the customer decided to terminate bilateral talks in such a sudden manner,” it said in a statement read to AFP by an employee.
In 2011 a businessman also in Qingdao destroyed a three million yuan Lamborghini after failing to get problems with the engine and other car parts repaired properly.