American Airlines is seeking to improve the entertainment side of its service by making Samsung’s new Galaxy Tab 10.1 available to premium class travelers.
In a June 13 announcement Virasb Vahidi, American’s Chief Commercial Officer, announced that “through our agreement with Samsung, American is the first North American airline to offer a branded tablet onboard its aircraft.”
“We are working hard to revitalize our fleet and invest wisely in new products and services to modernize and enhance the travel experience” Continue reading →
The chefs include Paco Roncero of Madrid’s La Terraza del Casino, Ramón Freixa, the head of Ramón Freixa Madrid, Caceres chef Toño Pérez of Atrio and Malaga’s Dani García, chef at Calima restaurant in Marbella. Continue reading →
The chain’s Marriott Rewards scheme picked up the award for Hotel Program of the Year in both the Americas and Europe and Africa, although Priority Club by rival chain InterContinental took the Program of the Year in Middle East and Asia/Oceania.
Air Canada’s Aeroplan, Lufthansa’s Miles & More and Emirates’ Skywards were the big winners in the airline Program of the Year category, taking the Americas, Europe and Africa and Middle East and Asia/Oceania respectively. Continue reading →
The world’s greenest airlines have been named at the ITB Berlin travel show, with European carrier Monarch topping the list.
The study of airline efficiency was conducted by Atmosfair, a carbon offsetting company, and looked into factors such as how efficient an airline’s fleet was and how full its planes normally fly.
Monarch, a charter and scheduled airline operating predominantly from the UK, was judged the world’s most efficient airline, with Atmosfair praising its efficient aircraft and high seating density. Continue reading →
The award means that Delta came out top in a string of assessments including social responsibility and quality of product, as well as business-related criteria such as quality of management and global competitiveness.
Delta has moved steadily up the ranks over the past four years to reach top spot, which was awarded to Singapore Airlines last year — the airline’s boss Richard Anderson described the award as a “remarkable achievement” in a note to staff. Continue reading →
The Australian flag-carrier, which took four awards last year, won a total of six at this year’s airline wine tasting event, including Best First Class White, First Class Red and First Class Sparkling, as well as Best Business Class Cellar, Best First Class Cellar and Consistency of Wines Across Business and First Class.
The competition has been running since 1985 to determine the highest quality fine wines available in Business and First Class on board the world’s flights. Continue reading →
Chinese carrier Hainan Airlines has become the seventh airline in the world to win a five-star rating from airline reviewer Skytrax.
The prestigious ranking is awarded by Skytrax and is the highest rating an airline can achieve, signifying a “truly consistent and high quality of Product and Service.”
Hainan Airlines was the first mainland Chinese airline to be awarded four star status in 2009 and was elevated to five star last week, with exceptional rankings in long haul business and economy classes and short haul first class service. Continue reading →
Consumers are now able to rate airlines using review site TripAdvisor in the same way they can rate hotels, the site confirmed January 12.
In a move which will see traveler reviews displayed alongside the flights that it sells, the Expedia-owned travel giant has added a new feature that allows travellers to rate airlines on different categories.
Users will be able to offer their thoughts on service areas such as baggage handling, check-in experience, in-flight amenities, punctuality and seat comfort. Continue reading →
As premium travelers take to the skies again, this week has seen the launch of new products catering to big-spending passengers from two major airlines.
Cathay Pacific launched its new business class seat at a glittering event in the Hong Kong Convention and Exhibition Center, describing it as a “passenger-led design.”
The seat folds down into a flat bed offering more space than the existing business class cabins, along with a view out the windows and handy remotes to control the widescreen inflight entertainment system and the adjustable seat. Continue reading →
Iceland Express has become the latest carrier to offer passengers iPads, joining a small but rapidly growing club turning to Apple for their inflight entertainment.
The budget airline, which flies from Reykjavik to destinations including London, New York, Berlin and Copenhagen, will introduce the devices first on transatlantic flights, before rolling it out to the rest of the fleet over the next few months.
Passengers will have to pay $13 to use the devices, which can be used to watch movies and television shows, listen to music, read magazines and play games. Continue reading →
KLM announced a partnership with Dutch chef Jonnie Boer this week, adding yet another name to the roster of kitchen superstars providing our in-flight meals.
From December 1, business class passengers onboard the flag-carrier of the Netherlands will be able to enjoy traditional Dutch food designed by Boer, whose Restaurant de Librije is ranked as one of the best in the world.
Menu selections will be accompanied by wines selected by his wife Therese Boer and served on tableware created by Dutch designer Marcel Wanders. Continue reading →
KLM has laid down the gauntlet to Virgin by announcing that it too will offer sub-orbital flights to its customers.
The Dutch flag-carrier said November 17 that it will support Space Experience Curacao by allowing members of its frequent flyer program Flying Blue to redeem points for space flights, as well as including it in future KLM vacation packages.
The deal will also see KLM marketing and selling flights operated by Space Experience Curacao, which use a Lynx suborbital spacecraft. Continue reading →
Lotus F1 boss Tony Fernandes said he will auction off seats on an AirAsia flight where Virgin boss Richard Branson will dress up as a ‘stewardess’.
The two airline bosses placed a bet at the beginning of the 2010 Formula One championship, agreeing that the one whose Formula One team lost would serve as a “stewardess” on the winner’s airline.
Although both teams completed the season with zero points on Sunday, Lotus were placed ahead of Branson’s Virgin Racing in the rankings by virtue of their better race finishing positions. Continue reading →
The hotel loyalty program Marriott Rewards, which counts 33 million members, has swept an awards event honoring the world’s best frequent traveler schemes.
It won the best hotel Program of the Year in both the Americas and in Europe, as well as a further nine awards, the most of any brand at the Frequent Traveler Awards presented November 4.
Gongs for the program included Best Redemption Promotion, Best Earning Promotion and Best Redemption Ability in the hotel category across the Americas, Europe and Africa, and Middle East and Oceania. Continue reading →
The Dubai budget carrier is the launch customer for a new type of in-flight entertainment system from US company Lumexis, dubbed “fiber to the screen.”
The premise of the system is that it uses fiber optics to take information to the seatback displays instead of copper wires, in much the same way that many home cable connections have superseded traditional copper telephone lines. Continue reading →
Air Baltic is to become the first European airline to provide iPads for passenger use, the airline confirmed over the weekend.
Passengers will be able to watch movies, cartoons, music and games or read newspapers on the devices on board select flights with Latvia’s flag-carrier.
The scheme will be rolled out over the coming season, said Air Baltic, although no prices have been announced and a spokesperson was not available to comment on the likely cost or availability of the units. Continue reading →